COMPANY POLICY ON QUALITY AND THE ENVIRONMENT

The management of CMA MACCHINE PER CAFFÈ S.r.l. considers the quality of the products and services delivered to be critical factors in achieving customer satisfaction and loyalty. The management also considers it essential to promote any action designed to protect the health of individuals and the environment through processes and products that aim to limit significant environmental impact.

Thus, ALL THE ORGANIZATION’S EFFORTS COME TOGETHER IN THE MANAGEMENT OF QUALITY AND THE ENVIRONMENT IN ORDER TO PLACE OURSELVES IN A POSITION OF LEADERSHIP and the management is investing in the pursuit of the following principles:

LEADER IN RESPONSIBILITY AND COMMITMENT:
All of us at CMA MACCHINE PER CAFFÈ S.r.l. are responsible for the quality of our work, which shall be ensured from the first contact with the customer until delivery of the final product or service and during the product’s entire service life. Everyone is directly responsible for the environmental impact of the tasks he or she performs, particularly in terms of optimizing waste management, minimizing discharges and emissions, and developing products with a reduced environmental impact. Everyone’s contribution is critical in fulfilling the company’s commitment to respect the laws, the regulations and all the specific guidelines applicable to environmental management and to products.

LEADER IN PREVENTION:
We focus on preventing errors by addressing the causes of problems. This allows us to improve our business every day. We also focus on preventing pollution through the adoption of production processes with limited environmental impact, the rational use of resources, and employee involvement in proper environmental management.

LEADER IN CREATING THE FUTURE:
For us, quality and respect for the environment are not a cost but rather the source of the value that ensures the loyalty of our customers and thus the growth of the company. For this reason, the company system for quality and the environment has been created taking into account its importance to growth and to the increasing profitability that is essential to the existence of the company itself.

LEADER IN RESOURCE MANAGEMENT:
Our working group represents the present and the future of all of us, and we do not doubt its ability to take on the COMMITMENT to satisfy our customers, to confer the needed RESPONSIBILITY, and to provide the EDUCATION and MEANS necessary to achieve this, with the enduring aim of incentivizing COMMUNICATION, MOTIVATION and TEAMWORK.
BELIEF IN QUALITY AND THE ENVIRONMENT REPRESENTS THE DRIVE TOWARD LEADERSHIP THROUGH THE WILL TO CONTINUALLY IMPROVE OUR SYSTEMS AND OURSELVES.